Cox Powertrain launches app to manage its engines
British diesel outboard manufacturer Cox Powertrain (http://www.coxmarine.com) has launched a Coxswain app, which it says enables customers to access aftersales support for their Cox diesel outboards at the touch of a button.
It’s been developed as part of Cox Powertrain’s drive to deliver aftersales service for its customers, supported by its distributor and dealer network.
The mobile app provides images of a customer’s vessel, along with information relating to each outboard, such as warranty, service records, serial numbers, and maintenance information – all managed in real-time.
Customers can request support via the app, indicating their preferred dealer, and will receive a response within 30 minutes of their request. Cox says the app also holds an extensive knowledge base, allowing self-help for those smaller, less technical issues, along with all the relevant owner’s documentation.
The Coxswain App is free to download for Cox customers and available on desktop, smartphone, and tablets.