Liverpool Marina achieves three ISO accreditations
Liverpool Marina has obtained ISO 14001, ISO 9001, and ISO 45001 certifications. This achievement follows an 18-month project focused on improving quality, environmental management, and occupational health and safety processes.
Liverpool Marina is a 340-berth marina in Coburg Dock, Liverpool, on England’s west coast.
At present, there are very few UK marinas with all three ISO certifications, and Liverpool Marina believes it is the first independent marina in the country to gain all three. In 2022, marina operator MDL Marinas was accredited with all three ISO standards, a standout achievement in the sector.
The three ISO certifications are internationally recognised standards that demonstrate excellence in specific operational areas. ISO 14001 certifies environmental management, ISO 9001 ensures quality management and customer satisfaction, and ISO 45001 focuses on occupational health and safety, promoting safe working conditions.
“In an industry where many marinas have achieved one or two of these accreditations, Liverpool Marina may be the first and only independent UK marina to attain all three,” says Chloe Baker, managing director at Liverpool Marina. If true, it would be a remarkable accomplishment and a gigantic leap forwards in the right direction. Not only do they reinforce our dedication to providing a safe and compliant environment for our customers, but they also align our operations with those of much larger organisations in the sector.”
Baker adds: “Over the past 18 months, our dedicated team has worked tirelessly to embrace the new policies and processes that accompany these standards. Collaboratively, we have developed and implemented innovative ideas aimed at continual improvement, ensuring that our customers can trust in the processes we work to and the services we provide. This is an enormous achievement for Liverpool Marina, particularly following our recent recognition with Gold Anchors.
“We are incredibly proud of our team, whose hard work and commitment have made this possible. Achieving these ISO accreditations not only enhances our reputation but also provides peace of mind to our customers, knowing that we adhere to the highest standards in the industry.”
